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New Member
New Member

7335 >>> 7535 upgrade cant scan to domain share

We replaced our 7335 with a 7545.

The locals can not figure out how to setup the 7545 to scan to a share on the file server; the exact same location that the 7335 was scanning to.

 

LDAP is configured and is working.

The error page print out only says Unknown Errors.

 

What does unknown error mean?:cathappy:

 

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9 Replies
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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

Try to use port 445 with scanning to SMB instead of 139; are you using a 2003 or 2008 server? with 2008 there are some issues with scanning with this particular device. 

 

But you mention LDAP; are we talking about email or scan to file? with scan to email, make sure the domain-name is set in the TCP/IP settings. such as domain.local

 

 

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Agency Analyst
Agency Analyst

Re: 7335 >>> 7535 upgrade cant scan to domain share

What OS is your machine scanning to. An error like that with using the hostname and or IP address is usally scaused by Windows 7 or 2008 server. You will want to contact the Customer Support number to obtain a new version of sofware for that machine and possibly use the 445 port number.

 

 

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

OS is server std 03

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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

scan to a share on the file server.

Each person has directory under the main share

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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

Does anyone have intimate knowledge with proper setup for scanning to a domain share?

The vendor has 10 hours in and 7545 is not scanning to a share.

I am pretty frustrated with the whole experience.

 

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Valued Advisor
Valued Advisor

Re: 7335 >>> 7535 upgrade cant scan to domain share

upgrade to firmware : 061 121 222 06507, the "unknown error" problem is fixed in there

please contact xerox to obtain that specific release since its not to public

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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

worked. Fixed.

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New Member
New Member

Re: 7335 >>> 7535 upgrade cant scan to domain share

And again Thank you for your help. The vendor couldn't locate the problem, I wish they would have asked here. However I am surprised as thye have access to Xerox.

 

Thanks again.

 

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Valued Advisor
Valued Advisor

Re: 7335 >>> 7535 upgrade cant scan to domain share

No problem!

 

Glad i could help

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