cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
mmorrow Member
Member

7545 mixed size original and hole punch

I have a customer (mortgage office) with a 7545 with a professional finisher.  They need to photocopy mixed size originals (letter and legal) together and have them 2 hole punched at the top of the page.

 

They have trays with legal & letter both turned landscape (short edge feed).  We choose mixed size originals.  Then we try to choose 2 hole punch.  In order to choose hole punch, you have to specify a paper tray, which overrides the mixed size original setting.

 

Ideas?  Xerox 2nd level didn't help me.

0 Kudos
1 Reply
Agency Analyst JordanAXAUQE-AA
Agency Analyst

Re: 7545 mixed size original and hole punch

mmorrow,

 

I'm guessing you are doing this from the copier? What did 2nd level advise when you asked about this question? Since you obtained a log number to get to second level I would suggest calling back in to speak to a different person. What is your log number?

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
0 Kudos