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Valued Member
Valued Member

7556, scan to mailbox question

So user has very high resolution files that they would like to get inside the copier so that others can walk up to it and print them at will.  They have Scan to Mailbox set up, but the problem is the file becomes second generation after being fed through the ADF and scanned/saved to the mailbox, making all subsequent prints of said file of inferior quality to the original.  You might ask "why don't they just PRINT the file whenever they need it?" which is what I asked, but apparently the end user who will be asked to print these files is not computer savvy at all, and rather than have to send the document to her and have her print it, they would like for her to just be able to walk up to the machine and print it.  Customer asks "if I print something, shouldn't it be stored in there somewhere for re-print?"  I'm thinking no as far as the mailbox feature goes.....but is there another way I am not thinking of? 

 

Thanks!

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Valued Advisor
Valued Advisor

Re: 7556, scan to mailbox question

Create a public Mailbox

folder.GIF

 

Verify Print from mailbox is enabled

 

mailbox.GIF

 

Make sure these settings don't ruin your day/week/month

 

delete.GIF

 

Then confirm this matches yours

 

save for.GIF

 

Then on the PC: Once you manually add the Save To it will stay in your driver, it stores the last 10 used

66.GIF

 

 

 

I am going to note here I have not actually done this workflow for about 6 years, run it yourself and make sure it allows you to keep on printing the job over and over and does not just delete upon first retrieval.

 

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Joe Arseneau
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Valued Member
Valued Member

Re: 7556, scan to mailbox question

So, saving it this way will place the job in that public mailbox where they can then walk up to the copier and print it out at will, without needing to use the PC to print it each time?/

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Valued Advisor
Valued Advisor

Re: 7556, scan to mailbox question

*Theoretically* yes, they would go to the the All services screen, select Print From and in the case above select Cheryl and the job would be there to be released.

 

I don't have one of these devices near me, just access via the LAN, so I can't test the release part and verify it will not go ahead and delete the job when released. So try this yourself before telling them it can be done. I'm fairly confident it will do it, but since I can't test it, I can't state it as fact.

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Joe Arseneau
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