Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
Mitchell889923-xrx
Moderator
Moderator
‎08-29-2014 10:24 AM

Re: 7755 Printing from Remote Desktop not printing on correct paper

Hi Jlstewart,
Thank you for using the Xerox forum.

I would suggest that you review the following solution.
How To Access the EFI Fiery Server Using a Remote Desktop Connection From a Computer With a Microsof...

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
CM_Cert_Logo_Color.png

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
Your feedback counts!
0 Kudos
Reply
Jlstewart
New Member
New Member
‎08-26-2014 01:44 PM

7755 Printing from Remote Desktop not printing on correct paper

Product Name: Other - specify product in post

We have a 7755. 

We have two laptops that login into site locatoin accros the US.  The laptops are running Windows 8.1 and the sites are running Windows 7.  When Printing, they are printing on a specific type of paper.  This will work for a few days and then stop working.  When they select the tray to print from, it just prints on plain white paper instead of the paper selected in tray 2. 

 

Any help would be appricaited.  

0 Kudos
Reply