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I have a situation where I have two machines right next to each other (7556 working fine and 7845 will not work) set up exactly the same way for SMB scanning. The only error I'm getting is the generic log in error, check user name and/or set ups. I have verified that all settings are exactly the same.
The steps I've taken so far are:
Upgrading to software level 071.040.103.04401
Installing SMB patch (it said file submitted but I have no proof that it was successful)
Any advice or help would be appreciated.