If I scan with CentreWare I can see all scans under "Scans" and then I want download
I can download tiff but not pdf files, because the system / program hang up
and I must new start the computer.
Why is it so ?
this seems strange , have you tried another PC ? or maybe if you dont have another pc , you can try another browser like firefox? i think you computers wants to open pdf in the browser , and then it crashes....
it crash before the pdf download from the 8560 harddisk.
If I download a tiff, I must write a filename an then the files download from the 8560.
If I want to download a pdf, I don´t ask for the filesname because it crashed.
please try upgrading your internet explorer , that version 6 is rather old....
also there are new firmwares out for that machine : you can download it here :
Are you using this process to get your scanned images?
To retrieve scanned images using CWIS:
If not, does this method work for downloading your .pdf files?
I can not download PDF scans with low quality,
but I can download PDF scans with high quality.... !
I don´t know why but I scan also in high quality !