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falcon
New Member
New Member

8560 MFP Scanner Continually Hunts

Product Name: Other - specify product in post

Just about every day in the middle of the day, the scanner on my 8560 MFP starts to "hunt".

The lamp stays lit and moves about 2 inches then back again. This continues until I lift the lid and keep it open for awhile.

 

Is there an overheating issue with this printer?

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2 Replies
Fabio
Valued Advisor
Valued Advisor

Re: 8560 MFP Scanner Continually Hunts

hello, have you tried upgrading the firmware to version : 4.9.6 or later ?

 

there were fixes about lamp and warm up times...

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Nor
Account Deactivated

Re: 8560 MFP Scanner Continually Hunts

There is a sensor in the scanner that is picking up the sun light coming in through a window, which activates the "hunt". I had this happen to me at a certain time of day when the sun was beaming in through the window.

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