Thank you for using the Support Forum. Please make sure that they press the stop key before entering their copy number. If someone has just copied for example 5 copies then they walk-up to copy it may not have reset back to 1 yet, so have them press stop to make sure they get the correct number of copies. If this does not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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Just a quick request for information on the behavior seen on a xerox 8560mfp (although this may be a behavior common to other xerox systems as well).
A client is using the copy function of the xerox system, and specifies a number of copies via the keypad. After the copy job completes, does the next job also print that same number of copies, or does the system reset to a single copy? My client feels this behavior has changed on his system.
If anyone could tell me how their system behaves, I would be much appreciative.