Just recently my company decided to explore the use of scanning docs as Searchable PDF's so we enabled it on a few machines to play with. Its worked great.
However we did run into one issue. We had someone trying to scan a hand written log sheet (3, 8.5 x11 sheets) and it kept hanging up. I tried just about everything i could possibly think of, then it clicked "I wonder if it has anything do with the searchable PDF option" as soon as i turne it off it worked, i turned it back on tried same doc and it failed.
Software version: 072.180.145.05000
Not a game changer, but is there any thing that can be done on my end other than having users manually change the setting on the email setup screen?
Solved! Go to Solution.
There really is no fix, Searchable only works on a clearly defined font.
Throw some freehand note or a weird font at any OCR software and you will get odd issues.
Xerox printers usually fault after an extended period, not a good response to a problem to be sure, but probably too difficult to program it to identify that it isn't bright enough to figure out what is on the page and give you a kindly worded message about the quality of your penmanship ;-)
Fair enough. I figured there wasnt really anything that could be done. I am convinced that engineers have worse hand writing than doctors :)