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js983e
Valued Member
Valued Member

9302 Email scan as searchable PDF

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Product Name: Other - specify product in post

Just recently my company decided to explore the use of scanning docs as Searchable PDF's so we enabled it on a few machines to play with. Its worked great.

 

However we did run into one issue. We had someone trying to scan a hand written log sheet (3, 8.5 x11 sheets) and it kept hanging up. I tried just about everything i could possibly think of, then it clicked "I wonder if it has anything do with the searchable PDF option" as soon as i turne it off it worked, i turned it back on tried same doc and it failed.

 

Software version: 072.180.145.05000

 

Not a game changer, but is there any thing that can be done on my end other than having users manually change the setting on the email setup screen?

 

thanks

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Joe Arseneau
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Valued Advisor

Re: 9302 Email scan as searchable PDF

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There really is no fix, Searchable only works on a clearly defined font.

Throw some freehand note or a weird font at any OCR software and you will get odd issues.

 

weird font.gif

 

Xerox printers usually fault after an extended period, not a good response to a problem to be sure, but probably too difficult to program it to identify that it isn't bright enough to figure out what is on the page and give you a kindly worded message about the quality of your penmanship ;-)

 

 

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Joe Arseneau
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js983e
Valued Member
Valued Member

Re: 9302 Email scan as searchable PDF

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Fair enough. I figured there wasnt really anything that could be done. I am convinced that engineers have worse hand writing than doctors :)

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