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AVAST! Firewall Interference Workcentre 7835

Hello!  Our church has a contract on a Workcentre 7835.  We have to turn off our AVAST! firewall to have the machine scan to the computer.  When the firewall is active, the device scans the document, processes and then deletes it with the message: Login Error!  I have allowed all traffic from the IP address the 7835 is using.  Do I also need to allow processes access to the network through the firewall?

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Community Manager
Community Manager

Re: AVAST! Firewall Interference Workcentre 7835

Hi dreslick,

Thank you for using the Support Forum. Please take a look at the solutions for the login error you are getting.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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