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AccXES Not Running with Win7 x64

We are currently upgrading all our PCs from Windows XP SP3 to Windows 7 x64. I am able to install & run the Xerox AccXES tools 14.01.12 when I am logged in as local administrator.

 

When my user logs in (not local admin), they can run the accXES client tools, the software quickly flashes the splash screen, then closes.

 

IF I put the user as local admin it works fine however I cannot have this in the environment. I gave the users full control over the install folder but that doesn't seem to have helped.

 

Any input from anyone?

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Community Manager
Community Manager

Re: AccXES Not Running with Win7 x64

Hello FontanaHelpDesk.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Re: AccXES Not Running with Win7 x64

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