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Jeroen S New Member
New Member

Re: Add Me button during Scan to Email missing after firmware upgrade

We have tested this problem on a Altalink C8030 with firmware 101.001.009.00300

If you have a customer that don't use LDAP, only a local adressbook, you just need to fill in the LDAP. This doesnt have to be an existing one. After this you need to hide the network adressbook en the Add Me button is back. You also have to enable the Personal User Profile. Problem is probably solved in a newer firmware version. But this is a temporary solution.

Fabio Valued Advisor
Valued Advisor

Re: Add Me button during Scan to Email missing after firmware upgrade

yes, thats is indeed a working around, that the patch will fix

 

i tried that also, but the problem is, when you fillin a fake ldap, also with the personal user profile turned off, the login time sessios is much longer

 

even if personal is off, seems tthe machine still looks on ldap to verify something, no idea what, but you see the login time is taking longer, no ideal also

 

for now, when customer dont have ldap, i just enable "auto add me", then i have a fast login time

Fabio Valued Advisor
Valued Advisor

Re: Add Me button during Scan to Email missing after firmware upgrade

its now in L3 support, confirmed as a issue

probably in next spar release, too bad it wasnt in the one released yesteday

seed number xerox : CQGbl01333899

Fabio Valued Advisor
Valued Advisor

Re: Add Me button during Scan to Email missing after firmware upgrade

patch is out, i have not tested yet

 

call xerox to obtain patch 1333899v2

 

i am not sure if i am allowed to share the files, maybe Joe can confirm

if yes, i will post them here

Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Add Me button during Scan to Email missing after firmware upgrade

Patches often come with a pdf that is meant to be seen by employees only, or a specific company.person. Just be sure you don't link those if they are there.

 

I don' t believe the patch itself is an issue, just like there is absolutely no issue with direct linking SPAR firmware.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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Fabio Valued Advisor
Valued Advisor

Re: Add Me button during Scan to Email missing after firmware upgrade

k, ill share :

 

install file  : https://www.dropbox.com/s/0500gw87zieh02h/1333899v2.dlm?dl=0

uninstall file : https://www.dropbox.com/s/74g80kb9w4hv7nm/1333899v2_un.dlm?dl=0

 

Purpose
This SW Fix Patch is intended for the specific problem identified below:
• Add ME button when going to EMAIL is not visible anymore since update to 101.x.x.x version.
MIN / MAX software:

System Software Version 101.xxx.028.32100 101.xxx.029.03810

Izzat New Member
New Member

Re: Add Me button during Scan to Email missing after firmware upgrade

Hello Fabio, The files are not there. Can you please re-share?
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Izzat New Member
New Member

Re: Add Me button during Scan to Email missing after firmware upgrade

Thanks, Fabio!!!

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