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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎10-14-2019 09:12 AM

Re: Add a Xerox C8035 printer on a computer,print test page failed.

Hi Percy,

Yes I would recommend uninstalling the printer on that computer and reinstalling with the Xerox Driver you can find HERE. 

Thanks,
CathyO-Xerox
Community Manager

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Percy
New Member
New Member
‎10-09-2019 01:08 PM

Add a Xerox C8035 printer on a computer,print test page failed.

Product Name: Other - specify product in post
Operating System: Windows 10 x64

Hi,

   I just add a Xerox C8035 printer on a computer,print test page failed.

   I already add new user in Device User Database in Web server

2.PNG

   Here are some pictures of Properties  that I checked them ,they are the same with printer can print successfuly.

3.PNG4.PNG5.PNG

But print a test page,it displays failed.

6.PNG

Do I need to install the driver one more time ?

Best,

Percy

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