Hello,
I'm having a weird issue with multiple VersaLink C405 MFPs, latest software (68.42.1). In the Address Book app, I can add a local entry manually just fine, but can't add an LDAP lookup to the address book contacts list. The MFP will look up the name fine, but when I select it then select Add to Address Book I get the following error:
"The contact could not be added due to a software problem or disk error."
This applies to any LDAP lookup.
I'd really like to get this working so I can add address book entries for people that are frequently sent scans from the unit. Adding them manually seems counter intutiive.
Thank you for any assistance with this.
Hello TylerR.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: VersaLink C405DN.
Alternatively, you can visit our Contact Us page for other support options.