Address book not accessable.

[rogerW]

I have one WorkCentre 5638 that will no longer access the network address book for scanning to email. Resetting software and/or po/unplug/po no longer works to resolve this issue. Short of placing a service call, is there some setting I can check for. Email is on a server system using reserved IP addresses and LDAP configured.

[Fabio]

here you go : http://www.support.xerox.com/support/WC5632_WC5638/support/en_US.html?objGUID=13066