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rrmsz New Member
New Member

All My Scan And Copy Not Clear and with Blue color

Product Name: WorkCentre 7220/7225
Operating System: Windows 10 x64

PLZ HELP

ALL COPY AND SCAN JOB IS COVERD BY BLUE OR GEEN COLOR

THE ORIGINAL PAPER IS WHITE 

SCAN.jpg

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3 Replies
gabiene Frequent Advisor
Frequent Advisor

Re: All My Scan And Copy Not Clear and with Blue color

Hi,

Try to update the firmware, to clean the optical system and finally if still not working (it is a known issue on this machine) replace the scanner board ( IIT PWB ) 960K68412.

 

Gabi 

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rrmsz New Member
New Member

Re: All My Scan And Copy Not Clear and with Blue color

 


@gabiene wrote:

Hi,

Try to update the firmware, to clean the optical system and finally if still not working (it is a known issue on this machine) replace the scanner board ( IIT PWB ) 960K68412.

 

Gabi 


Can you plz explain me Where is This board i have to change

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Highlighted
gabiene Frequent Advisor
Frequent Advisor

Re: All My Scan And Copy Not Clear and with Blue color

It is behind the scanner where the plug from DADF is coupled.

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