All My Scan And Copy Not Clear and with Blue color

[rrmsz]

PLZ HELP

ALL COPY AND SCAN JOB IS COVERD BY BLUE OR GEEN COLOR

THE ORIGINAL PAPER IS WHITE 

[gabiene]

Hi,

Try to update the firmware, to clean the optical system and finally if still not working (it is a known issue on this machine) replace the scanner board ( IIT PWB ) 960K68412.

Gabi 

[rrmsz]

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@gabiene wrote:

Hi,

Try to update the firmware, to clean the optical system and finally if still not working (it is a known issue on this machine) replace the scanner board ( IIT PWB ) 960K68412.

Gabi 

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Can you plz explain me Where is This board i have to change

[gabiene]

It is behind the scanner where the plug from DADF is coupled.