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AltaLink B8075 Scan to Email through Proxy?

Trying to configure some AltaLinks to scan to email. HTTP access is via a proxy server, which has been configured, but will the SMTP traffic use the proxy to get out? It doesn't appear so.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: AltaLink B8075 Scan to Email through Proxy?

Depends where you set the Proxy.

 

If you do it in EWS > Properties > General Setup > Extensible Services Setup > Proxy Server it may not unless you are using the Xerox App Gallery email app (Scan To Cloud Email)

 

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If you set it via EWS > Properties > Connectivity > Setup > Proxy Server > Edit it should apply to anything that is not from the App Gallery or App Studio.

 

2.JPG

 

And yes, I realize email is not listed at the bottom of the next page, but the Xerox test LAN requires a Proxy so we can't email via Gmail/Office365/Godaddy etc until we enter the proxy on the device via this screen. It applies to NTP too and that isn't listed either.

 

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If your firmware is up to date and you know how to use Wireshark,

then you can have the printer do a network trace when you attempt the scan, then save it and open it to see exactly what is happening on the LAN and exactly what servers/IP etc are being involved as well as what the responses are at each step.

 

EWS > Properties > Security > Logs > Network Troubleshooting

 

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Joe.
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