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'An Unknown error has occurred' when using scan function from Xerox Print and Scan Experience

Product Name: Xerox C235 Color Multifunction Printer
Operating System: Windows 10 x64

 

I get the following error from my Xerox C235 MFP when trying to scan anything. I have tried the different drivers available from Xerox Smart Start but they all produce the same error.

Has anyone else encountered this error? Where can I go to find more info on the error itself?

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: 'An Unknown error has occurred' when using scan function from Xerox Print and Scan Experience

Hell sshrestha20, 

I found this article on unable to scan with some trouble shooting steps to try and fix the issue.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

Thanks,
TammyL-Xerox
Community Manager

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