Axacore Fax Bridge

[DeRox]

Hello, I have a fax bridge hooked up to a C8145. The device will send faxes perfectly fine, however will not receive faxes. They stop at the bridge on incoming. When the bridge is set up on a Versalink, it works just fine, sending and receiving. Has anybody had this issue on the Altalinks?

[CathyO-Xerox]

Hello DeRox,

I would first make sure that fax has been enabled by following these steps. Then check the incoming fax settings. If that doesn't work, I would recommend calling Support: 1-800-821-2797.

[TammyL-Xerox]

Hello DeRox, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance with not receiving faxes via the bridge. Please call 1-800-821-2797.