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DeRox
New Member
New Member

Axacore Fax Bridge

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Specified

Hello, I have a fax bridge hooked up to a C8145. The device will send faxes perfectly fine, however will not receive faxes. They stop at the bridge on incoming. When the bridge is set up on a Versalink, it works just fine, sending and receiving. Has anybody had this issue on the Altalinks?

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Axacore Fax Bridge

Hello DeRox,

I would first make sure that fax has been enabled by following these steps. Then check the incoming fax settings. If that doesn't work, I would recommend calling Support: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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TammyL-Xerox
Community Manager
Community Manager

Re: Axacore Fax Bridge

Hello DeRox, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance with not receiving faxes via the bridge. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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