cancel
Showing results for 
Search instead for 
Did you mean: 
Claym
New Member
New Member

B205: Scan to Email - ”Problem in SMTP”

Operating System: macOS 11 - Big Sur

Hello,

I configured 4 SMTP different servers (personal domain - managed through Office365, outlook.com account, gmail account, personal domain - managed through a domain registrar and web hosting company) in Xerox settings and every single one returns the message ”Problem in SMTP”.

Every single email account is functional (I tested them with a new email client).

Any ideas?

 
 
0 Kudos
1 Reply
TammyL-Xerox
Administrator
Administrator

Re: B205: Scan to Email - ”Problem in SMTP”

Hello claym, 

I found and article for on how to configure SMTP email setting that may be useful in figure out the issue. 

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos