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Claym
New Member
New Member

B205: Scan to Email - ”Problem in SMTP”

Operating System: macOS 11 - Big Sur

Hello,

I configured 4 SMTP different servers (personal domain - managed through Office365, outlook.com account, gmail account, personal domain - managed through a domain registrar and web hosting company) in Xerox settings and every single one returns the message ”Problem in SMTP”.

Every single email account is functional (I tested them with a new email client).

Any ideas?

 
 
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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: B205: Scan to Email - ”Problem in SMTP”

Hello claym, 

I found and article for on how to configure SMTP email setting that may be useful in figure out the issue. 

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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Claym
New Member
New Member

Re: B205: Scan to Email - ”Problem in SMTP”

I read the official article - doesn't work.
As I don't have time to waste, I have fixed my problem, applying the solution "get what it just works" so I have returned the Xerox B205, I got a Canon and I was able to configure everything I need (so far).

Thanks!
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