Hello claym,
I found and article for on how to configure SMTP email setting that may be useful in figure out the issue.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100
Hello,
I configured 4 SMTP different servers (personal domain - managed through Office365, outlook.com account, gmail account, personal domain - managed through a domain registrar and web hosting company) in Xerox settings and every single one returns the message ”Problem in SMTP”.
Every single email account is functional (I tested them with a new email client).
Any ideas?