B405 Fax receives extra pages

[Scott39]

Hello,

I have a B405 that will receive extra pages from a fax that just says "to be continued" across the top and may have one line of information on it.  One fax wasted half of a ream of paper.  I have the faxes setting of "auto reduce on reciept" turned on but it still wastes another sheet of paper. 

Any ideas how to fix this?

thanks!

[CathyO-Xerox]

Hello Scott,

I am not sure what this would be. I would recommend reviewing all the fax configuration settings to see if there is something in there that can help you.

[Scott39]

I'm not sure either- I have checked all of the fax settings that I could find that may have an effect- made the margins 0.0, ensured that "auto reduce" was enabled, etc.  This problem did not occur on the previous workcenter 3615, just started when we plugged in the B405. Very frustrating because a 29 page fax prints out 58 sheets of paper with the word "continued" on every other sheet.