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sf_2010 New Member
New Member

Back Side Scan doesnt work correctly

Product Name: WC6515DN
Operating System: Not Applicable

What can I do, if the back side scan of my wc6515 and therefore all dublesided copies, dont work.

Scanner glas seems clean, no inclusions, no visible defects.

All scans have a gray/black vertical stripe on the left side without content. The content is shifted

left to this stripe - best is to look at the example.

Thanks for your help in forward !wc6515_BackSide_Scan_20190823.jpg

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1 Reply
gabiene Frequent Advisor
Frequent Advisor

Re: Back Side Scan doesnt work correctly

Hi,

You will need a tech to disconnect/reconnect the scanners cables 

 

Gabi

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