Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Back Side Scan doesnt work correctly

Product Name: WC6515DN
Operating System: Not Applicable

What can I do, if the back side scan of my wc6515 and therefore all dublesided copies, dont work.

Scanner glas seems clean, no inclusions, no visible defects.

All scans have a gray/black vertical stripe on the left side without content. The content is shifted

left to this stripe - best is to look at the example.

Thanks for your help in forward !wc6515_BackSide_Scan_20190823.jpg

0 Kudos
1 Reply
Valued Advisor
Valued Advisor

Re: Back Side Scan doesnt work correctly


You will need a tech to disconnect/reconnect the scanners cables 



0 Kudos