Re: Black vertical streak on duplex scan using ADF

JozsefS · ‎05-02-2023

I have the same problem as Lodu, can anyone help us?

VickiS · ‎01-31-2023

I have the same happening. Also, when I scan 2-sided it happens.

CathyO-Xerox · ‎05-30-2022

Hello Lodu,

I searched the Support Page and found this article that may help you troubleshoot this issue.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Lodu · ‎05-28-2022

Since yesterday I get a vertical black/gray streak (about 2.5 cm) on the left side over the whole back page when I scan a two-sided document using the ADF of my WorkCentre 6515.

I already cleaned the scanner, but it didn't help. The 6515 has the latest firmware update 65.68.62.

Any ideas what's wrong here? (I only attached a photo of the ADF scan of the back side of a two-sided document; the front side is scanned without any issues.)