We own a number of the Xerox 3125 documate scanners. They work great. However, some of them are failing with the same issue - they begin scanning images and saving with a light blue background. Color or B&W scans. We have tried on Windows 7 and Windows 10. Complete re-install of scanning software does not cure it. If we move the scanner to a different workstation, the problem follows the scanner. We have had this problem on scanners that are 4+ years old, and a few that are less than a year old. So far, the only solution is to buy a new one. Is this a failure of the scanning lamp?
I should add that the original documents all have a white background.
