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Adrian
New Member
New Member

Re: Blue background in scan

I am also facing the same issue, anyone found a solution? Someone please assist. 

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Adrian
New Member
New Member

Re: Blue background in scan

I am using a mac and i'm facing this issue... I've tried to uninstall the old driver and reinstall the latest driver but it didn't work. 

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surveyvilla212
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New Member

Re: Blue background in scan

Xero is not the printer, its scanner i have been experience for last years, its really and 

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Tigger2
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New Member

Re: Blue background in scan

Don’t waste your time changing the scan settings for the DocuMate 3125. What you fix for one issue is sure to break something else. There is a much easier fix that goes to the heart of the problem Open your OneTouch program. I believe the default setting for button #1 is Nuance PaperPort/Auto Page HQ.

 

Double click on the Auto Page HQ option (or whichever one is your default). Make sure the box for “Use TWAIN driver Plus settings” is checked. You might have to tap on the unlock icon next to the configuration name box to save the configuration. Then after saving, lock the configuration again. It worked perfectly for me on the next scan and every one after.

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