Bypass tray setup

[Don5150]

THANK YOU FOR YOUR SUGGESTION!!!!!!!!

Don't ask me how this worked but I placed the envelopes in the tray short side first. The WC displayed #10 envelopes so I selected it. Ran a test which resulted in the address printing wrong on the envelope. Turned the envelopes long side down and the menu displayed the #10 envelope option all of a sudden. Ran test and everything is working fine. Absolutely have no idea what the heck happened or what triggered the option window to change the choices.

[CherylO-Xerox]

Hi Don,

Thank you for using the Support Forum. Please make sure you are loading the envelopes properly by following the instructions in this solution for loading envelopes.  If the option for #10 continues to not display, please power off and then back on the machine.  If the problem continues please consider contacting your support centre for further assistance.

[Don5150]

On my Xerox WC5150 all of a sudden #10 Envelopes are not a option in ByPass tray settings. It shows envelopes but #10 is not included. It worked firne until now.??? Thanks