You will want to call Xerox directly if its under a contract with them or an ASP (Authorized Service Provider).
Also - the error you are reporting has something to do with a Reservoir Heater.
I hope you can understand my english writing... ;-)
After my actually printer is damage I want to start my old C2424.
The C2424 stand over 2 years in a dry room and it was OK at the last print
Now, today I start the C2424 and the following error code are displayed:
37,004.40:84546 - service needed
What´s that, "service needed" why ???
Any idea ?