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NorthStar Realty New Member
New Member

Re: C405 Set up scan to email

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Hello Joe,
I have a versalink C405 Multifunction printer. While scanning to email I regularly get error code 027-773: SMTP server comm timeout. A large amount of my scans are completed. However, I have to manually delete a job in order for the backed-up jobs to scan through. The printer is wired directly to a Netgear Nighthawk X6S. Is there a known cause and/or solution? Thank you
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NorthStar Realty New Member
New Member

Re: C405 Set up scan to email

Jump to solution
I have a versalink C405 Multifunction printer. While scanning to email I regularly get error code 027-773: SMTP server comm timeout. A large amount of my scans are completed. However, I have to manually delete a job in order for the backed-up jobs to scan through. The printer is wired directly to a Netgear Nighthawk X6S. Is there a known cause and/or solution? Thank you
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: C405 Set up scan to email

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Since it is timing out it would have to be either a DNS timeout (Increase the time in the printers DNS settings) or a firewall/spam filter

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Joe
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