Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Can Not Update Firmware on 6027

Product Name: WorkCentre 6027
Operating System: macOS 10.14 - Mojave

Installed 6027 last week and have attempted to update firmware 3 times.  Firmware downloads, printer restarts, but does not update.  Xeroc support says they will siend technician on site but have not heard back from them in 5 days.

Any suggestions?

0 Kudos
1 Reply
Community Manager
Community Manager

Re: Can Not Update Firmware on 6027


Thank you for using the Support Forum. Please contact your support centre to find out about the technician, ask to speak with a supervisor. 

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos