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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎11-04-2019 05:21 PM

Re: Can Not Update Firmware on 6027

Hi ABM,

Thank you for using the Support Forum. Please contact your support centre to find out about the technician, ask to speak with a supervisor. 

Thanks,
CherylO-Xerox
Community Manager

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ABM
New Member
New Member
‎10-30-2019 05:20 PM

Can Not Update Firmware on 6027

Product Name: WorkCentre 6027
Operating System: macOS 10.14 - Mojave

Installed 6027 last week and have attempted to update firmware 3 times.  Firmware downloads, printer restarts, but does not update.  Xeroc support says they will siend technician on site but have not heard back from them in 5 days.

Any suggestions?

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