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New Member
New Member

Can Not Update Firmware on 6027

Product Name: WorkCentre 6027
Operating System: macOS 10.14 - Mojave

Installed 6027 last week and have attempted to update firmware 3 times.  Firmware downloads, printer restarts, but does not update.  Xeroc support says they will siend technician on site but have not heard back from them in 5 days.

Any suggestions?

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Community Manager
Community Manager

Re: Can Not Update Firmware on 6027

Hi ABM,

Thank you for using the Support Forum. Please contact your support centre to find out about the technician, ask to speak with a supervisor. 

Thanks,
CherylO-Xerox
Community Manager

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