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Resistencia13
New Member
New Member
‎09-28-2013 01:23 PM

Can't fax from my PC using the Workcentre 3210/3220

Product Name: WorkCentre 3210/3220

Hi! I just purchased a Xerox Workcentre 3210/3220. After installation the printer works, but the PC faxing feature is not working. I keep getting an error message " Fax Device I/O error." I tried reinstalling and updating the driver, but still keep getting the same error message. Does anyone have a solution? My operating system is Windows 7 64 Bit and I am using the fax on a network environment. Any help would be much appreciate as I purchase the fax for the sole purpose of using the PC faxing feature, which does not work right out of the box.

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CherylO-Xerox
Community Manager
Community Manager
‎09-30-2013 02:15 PM

Re: Can't fax from my PC using the Workcentre 3210/3220

Hi Resistencia 13,

Thank you for using the Support Forum. Please take a look at this solution for PC Fax unable to communicate with the printer.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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