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4 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Can't install TWAIN

Hello integrakz,

Unfortunately, I do not know the answer to that one. Please call Support for more assistance: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

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integrakz
New Member
New Member

Re: Can't install TWAIN

UPD: Finally I've installed TWAIN driver, but after clicking scan opening "Xerox Scan Utility" window with "No image found in the folder". What does it mean? 


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integrakz
New Member
New Member

Re: Can't install TWAIN

I followed all steps: but during installing twain driver from .inf file, occured next issue:

You may receive an error message when you try to install a device driver on a computer that is running an x64-based version of Windows



I've tried to install x64/x32 for my x64 PC (Win10), but anyway I couldn't install it. 

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CathyO-Xerox
Community Manager
Community Manager

Re: Can't install TWAIN

Hello there,

I found these steps that may help you install TWAIN.

Thanks,
CathyO-Xerox
Community Manager

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integrakz
New Member
New Member

Can't install TWAIN

Product Name: WorkCentre 5325/5330/5335
Operating System: Windows 10 x64

Hello, I can't install TWAIN to my pc. Found .zip file of TWAIN, but I have no idea how to install it.Thre is no exe or inf files for installing it. Thank you in advance.

WC5325-5335_5.10.12.13_Scan_x64_English.zip

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