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melissakelleigh
New Member
New Member
‎03-01-2020 02:56 PM

Can't scan from Workcenter 3325 using Windows 10

Product Name: WorkCentre 3315/3325
Operating System: Windows 10

I have a WorkCentre 3325 I purchased about 6 years ago.  I used to scan with it using the Scan Assistant on a computer which originally was running Windows 7.  When I upgraded to Windows 10, it continued to work. Then the computer hard drive died, so I'm using a different computer with Windows 10 natively installed.  It seems that the Scan Assistant is no longer supported.  I've also tried installing with Xerox Easy Print Manager and I've been unable to scan using that either.  Any ideas how I can set up scanning on my Xerox WorkCentre 3325 so it can scan to a Windows 10 device?  

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CathyO-Xerox
Community Manager
Community Manager
‎03-04-2020 04:28 PM

Re: Can't scan from Workcenter 3325 using Windows 10

Hello Melissa,

Have you tried scanning from CentreWare Internet Services? Here  Are some steps for setting up scanning with CentreWare Internet Services thaty may help you.

Thanks,
CathyO-Xerox
Community Manager

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