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Devas
New Member
New Member
‎12-04-2018 09:33 AM

Can't scan to PC.

Product Name: WorkCentre 3335/3345
Operating System: Windows 10 x64

Hello. I can't scan to my PC by USB cable. Windows don't even see scanner. I installed TWAIN an WIA scanner drivers and still nothing. Is there some way or utility that can help?

If I manage to connect this printer with router by WIFI and make it visible to PC, will it scan directly to my PC?

 

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-02-2019 03:46 PM

Re: Can't scan to PC.

Hi Devas,

Thank you for using the Support Forum. Please take a look at the solution for unable to TWAIN scan.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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