I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance with why this is not working on just one of your printers. Please call 1-800-821-2797
Thanks, TammyL-Xerox Community Manager
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I have set this up on a number of other multifunction printers and it has worked, I don't know why it is not working on this printer. The printer is a brand new Versalink C415 (not a C405, there is no listing for a C415 in the pull down).