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brhjbenson New Member
New Member

Cannot Scan with Xerox WorkCentre 3215

Received this message when trying to scan. I've uninstalled and reinstalled, unplugged, and even tried restalling on a different computer. No success. 

 

"The current processing has failed, probably, due to a lack of memory or disk space in your system or due to problems at the device side. Output images have not been saved"

 

Any thoughts on how to fix this problem? Thanks in advance! 

3 Replies
SH17 New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

I have the same error message with my WorkCentre 3215 this morning.  Tried all the same remedies with no success.

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SH17 New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

FYI.  I talked with tech support today.  They said this error is due to driver issue with recent Windows update.  They currently have no fix but have escalated the issue trying to resolve.  Suggest connect to another computer with older Windows version or wait for resolution.

aace55 New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

Xerox sucks!!! It is hiding I got work to do they cannot help
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