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lmc
New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

I still can´t scan by usb ..

I already know it's due to a Xerox update (#1803), but I really need the link to overcome this ...

It's urgent ... It's my daily resource ...

Thanks ))

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SH17
New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

Thank you Xerox for the driver update.  All is working now.

DavidX28897-xrx
Technical Escalation User
Technical Escalation User

Re: Cannot Scan with Xerox WorkCentre 3215

aace55,

I have attached the file to this post (hosted on xerox.com). I'm not sure when the file will be available on support.xerox.com. The only other way to get attached file is to call Xerox at  1 (800) 821-2797 and ask to speak with "Second level", who can email you this file. 

Dave

Re: Cannot Scan with Xerox WorkCentre 3215

David, thank you but your link is not for Xerox server. Thanks I do not ever download anything from strange sites thanks for trying. If you have the where abouts for a Xerox link I like that?
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DavidX28897-xrx
Technical Escalation User
Technical Escalation User

Re: Cannot Scan with Xerox WorkCentre 3215

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Re: Cannot Scan with Xerox WorkCentre 3215

Look you make it sound so easy, right just do this and download? But I click on your alleged patch and nothing downloads at all! Where is it that I find the link to it? You are not making sense when there are no links and when you allege to have posted something but where did you post it or where is it available? look you go and click on the underlined word: "Patch" and see that nothing at all happens! So where is the so called Post?
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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Cannot Scan with Xerox WorkCentre 3215

I posted the patch, All you had to do is download and install it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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Re: Cannot Scan with Xerox WorkCentre 3215

Primo, am is the USA!!! I cannot get help Xerox sucks!  They care only about big accounts...

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Re: Cannot Scan with Xerox WorkCentre 3215

Can You help me I send emails about this to Xerox you only ignore me and you help me too? Am stuck and cannot use my scanner at all???

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Re: Cannot Scan with Xerox WorkCentre 3215

Xerox Only ignores me and Microsoft does not know what is the patch at all...  Xerox has no reason to help US???

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