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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Cannot Scan with Xerox WorkCentre 3215

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aace55 Member
Member

Re: Cannot Scan with Xerox WorkCentre 3215

David, thank you but your link is not for Xerox server. Thanks I do not ever download anything from strange sites thanks for trying. If you have the where abouts for a Xerox link I like that?
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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Cannot Scan with Xerox WorkCentre 3215

aace55,

I have attached the file to this post (hosted on xerox.com). I'm not sure when the file will be available on support.xerox.com. The only other way to get attached file is to call Xerox at  1 (800) 821-2797 and ask to speak with "Second level", who can email you this file. 

Dave

SH17 New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

Thank you Xerox for the driver update.  All is working now.

lmc New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

I still can´t scan by usb ..

I already know it's due to a Xerox update (#1803), but I really need the link to overcome this ...

It's urgent ... It's my daily resource ...

Thanks ))

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lmc New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

Great! Thanks!! Was so simple and quick. Thanks a lot !! You just saved my day !!
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ChipR New Member
New Member

Re: Cannot Scan with Xerox WorkCentre 3215

Thank yoiu!!! I disconnected the USB line and it scanned perfectly

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Highlighted
aace55 Member
Member

Re: Cannot Scan with Xerox WorkCentre 3215

You are right 100%
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aace55 Member
Member

Re: Cannot Scan with Xerox WorkCentre 3215

What are you talking about posted what where? "The patch" is fiction or where to find it?
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Community Manager CherylO-Xerox
Community Manager

Re: Cannot Scan with Xerox WorkCentre 3215

Aace55,

As stated several times before you need to install the patch.  The patch is on the Xerox.com support site HERE.under the related content heading.  If this still is not what you are looking for we have no more options with which to help you after more than a year of posts.  Please call your local support centre if you need additional assistance we have exhausted our abilities to help you.  

Thanks,
CherylO-Xerox
Community Manager

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