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amejia1917
New Member
New Member
‎12-19-2019 08:06 AM

Re: Cannot Scan with Xerox WorkCentre 3215

I have exactly the same problem you are having: technical support won't give me the file unless I pay for it, which sounds to me to be illegal. Did you manage to sort out your problem? If so could you please let me know how? Thanks

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amejia1917
New Member
New Member
‎12-19-2019 08:10 AM

Re: Cannot Scan with Xerox WorkCentre 3215

Hello Joe, I know this is an older issue, but you help people in the past by sharing the patch in Dropbox. Could you please do it again? I spent all the day yesterday trying to get in touch with Xerox and their reply was that unless it was logged as a "billable call" they would not help me. I will be very grateful if you can help. 

And Happy Christmas, Alicia

 

 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎12-26-2019 05:47 PM

Re: Cannot Scan with Xerox WorkCentre 3215

David posted an official link on the next page of this thread so I removed by Dropbox workaround, see his post here

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Joe Arseneau
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Jimr
New Member
New Member
‎04-30-2021 11:12 PM

Re: Cannot Scan with Xerox WorkCentre 3215

You appear to be with xerox, I have downloaded and extracted and run the patch to no avail. I have a new lenovo and I am wondering if that patch will not work with newer Windows versions? Any help. The printer prints but the machine will not connect to scan. Forget wifi/network/ that is a joke

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