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Cannot fax

Product Name: Xerox WorkCentre 3215/3225
Operating System: Windows 10

When I try to fax it dials the number but every time it gives an error and says 'No Answer'.  I have tried from the pc and from the wk center.  I'm lost!

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Community Manager
Community Manager

Re: Cannot fax

Hello andie42,

Have you tried faxing a different fax number that you know is able to receive faxes? Have you contacted the owners of the fax number you are trying to reach to know if they are able to receive faxes? Have you tried plugging an analog phone into your fax line to see if you get a dial tone?

Thanks,
CathyO-Xerox
Community Manager

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