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CathyO-Xerox
Community Manager
Community Manager
‎05-03-2021 04:00 PM

Re: Cannot retrieve scans

Hello pleshrl,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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pleshrl
New Member
New Member
‎04-29-2021 11:23 AM

Cannot retrieve scans

Product Name: Xerox 6204 Wide Format Printer
Operating System: Windows 10

I am trying to get scans from my 6204 Wide format printer.  For that last 10 years, I ran a software called AccXES to get them.  That software no longer runs.

Any suggestions or things I might try?

I tried setting it up a new computer running windows 10 and it does not work.

Thanks.

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