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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-13-2018 06:50 PM

Re: Cannot scan anymore

Hi mgiammarco,

Thank you for using the Support Forum. Please take a look at this information about issues scanning with Windows 10.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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mgiammarco
New Member
New Member
‎06-26-2018 04:18 AM

Cannot scan anymore

Product Name: WorkCentre 3225
Operating System: Windows 10

Hello,

When I open Easy Document Creator and I try to scan I get (translated from Italian): "current job not completed, probably due to missing ram or disk space"

Actually it happens even before the scan starts. I have 200gb empty space on hdd an enough ram.

I have Windows 10 home. Until last week all was ok. I have tried reinstalling drivers but without luck.

Can you help me?

Thanks,

Mario

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