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JenDee
New Member
New Member
‎08-06-2019 10:22 PM

Cannot scan to pdf after upgrading OSX

Product Name: Other - specify product in post
Operating System: macOS 10.13 - High Sierra

I recently upgraded to OSX 10.13 (High Sierra) and installed Office 365.  My good old Docuprint 205b is printing okay but I can no longer scan to PDF.  I can scan to jpeg.  It goes through the process of scanning but the scan as a pdf is totally black.  I have reinstalled Mac Driver v134 which says it includes printer driver, scan driver and express scan manager.  Any help appreciated.

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CherylO-Xerox
Community Manager
Community Manager
‎08-13-2019 06:11 PM

Re: Cannot scan to pdf after upgrading OSX

Hi JenDee,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuPrint M205B.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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