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mshahid85 Member
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Cant able to scan from network

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Product Name: WorkCentre 5735
Operating System: Windows 10 x64

Hi,

i am trying to scaning from Xerox workcentr 5735, but i cant. anyone help me what to do??Xerox Scan.jpg

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Analyst Nation Moderator Joe053204-hcl
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Re: Cant able to scan from network

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57XX models cannot do SMB2 or 3, only SMBv1.

About a year ago, everyone dropped SMBv1 support completely (MS/Apple etc)

There are ways to hack in and make SMBv1 work on MS Windows, but I don't suggest it (Security issues with it)

Your best bet is to use FTP instead.

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Joe
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mshahid85 Member
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Re: Cant able to scan from network

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i have tried as you share FTP configuration, but status is also failed,,

Status Details                         Failure transferring job to network server.

Friendly name                        XSCAN

Server name                          192.168.15.245:21

Path                                       ftp://192.168.15.245/XCAN/

Protocol                                  FTP

when i tried to open my ftp via browser or explorer, it opend remain in same network, but file is not transferring to my ftp folder.. please help,,,,,,,,, its really very very very URGENT........

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Cant able to scan from network

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Your path is completely wrong.FTP and the IP is already set in the dropdown box and the server name.

When you FTP into a device, you enter at what is defined to be the FTP root. Which is the path in the screenshot for step 7.

So if you put nothing in the path, you will go into that folder.

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Joe
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mshahid85 Member
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Re: Cant able to scan from network

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Dear Joe,

I really appreciate your cooperation,, really man you are good, thanks for your precious support, now i can scan my files to my PC.

Please solve my 3 problems,,,,,, :-)

1. Can you please give a link to me of xerox Workcentre  5735 firmware. i want to update new firmware on xerox... my current firmware is  061.132.221.21403... 

2. Via Scan ftp my output scan file result is very poor,,, i set it contrast and darkness but still output scan file result is not good, i put the paper on my feeder scanning and command print, that print is also dull, i command print from my computer and believe me that print is very good, what is the problem? Via ftp or feeder scan print is dull but other formate of printing is good.

3. My xerox machine got hanged for 15 seconds and then get automatically restart.. i do not know what is the problem,,, do you have any idea????

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Analyst Nation Moderator Joe053204-hcl
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Re: Cant able to scan from network

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1. 61.132.228.10101

2. Set a higher resolution/DPI/Quality here

1.JPG

3. No idea, not enough information to go on, update the firmware and hope the issue goes away

 

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Joe
mshahid85 Member
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Re: Cant able to scan from network

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Thank you so much for your support.........

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mshahid85 Member
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Re: Cant able to scan from network

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Hi Joe,,,
 
i just wanna ask you a question regarding Xerox 5735,,, Scan working is perfect but tell me one thing, have this machine colour scan option?? my output Scan files are black & white.... its not showing colour, orignal paper is colour but when xerox scanning its come black & white by default, 
please aswer my question...   thanks a lot,, 
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Analyst Nation Moderator Joe053204-hcl
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Re: Cant able to scan from network

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Color scanning is/was optional, if you don't have the choice to do a color scan, you don't have the option.

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Joe
mshahid85 Member
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Re: Cant able to scan from network

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how can i check or identify about colour scanning.. do i have this option or not???

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