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FreeFlow User

Re: Cant scan to email

Hi Michael,

   You can find the support site guide for configuring SMTP (Email) at the link below. 

Here is the information that you will need to know to configure scan to email.

  • Email address
  • Password for the email address
  • SMTP server address
  • Port for communication
  • Encryption type

If you're using a Google hosted email account (Gmail or Gsuite) then you'll need to do one of these 2 things for the account in use before the machine can send email. Either is done in the account settings for the account.

  1. If 2 factor authentication is not enabled for the account. Enable the less secure apps setting.
  2. If 2 factor authentication is enabled for the account. Create an app specific password and use that password when configuring the machine rather then the regular account password.

Alternatively you can skip all of the setup and download the "Scan to Cloud Email" app from the AppGallery and use that instead of the built-in email function. Doing that requires no setup on your part beyond installing the app.

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New Member
New Member

Cant scan to email

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hi All,

Our office has just purchased the workcentre 6515 and I cant for the life of me figure out the configurations for scanning to email. Does anyone have a SETUP for DUMMIES? 

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