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5 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Change DPI scan [Color C60]

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Email is changed at the copier and not on the web page. Log into the copier itself as the admin and go to

Machine Status > Tools > System Settings > Scan/Fax Service Settings > Scan Defaults > Resolution

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Joe Arseneau
Original
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New Member

Re: Change DPI scan [Color C60]

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Hello Joe,

 

Sorry for not being clear, this rarely happens usual.

I search the default settings of a scan to e-mail.
I can not find where it is configured, and this is no place you have me for the indicated time [because i change to 600dpi and the scan is always a 200dpi (because I hurt certainnement made my request, sorry again)].

Can you help me please ?

thank you very much

Regards,

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Change DPI scan [Color C60]

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No you cannot.

 

Workflow scan absolutely has a template, if you choose nothing on Workflow scan it is only because the Default template is already selected.Which is:

CWIS > Properties > Services > Network Scanning > Default template

 

1.GIF

 

If you are scanning to email, or Scan to PC, or Scan to Folder, or Scan to USB, which you did not state, then the same option is available, in a in a different place to set the default, in the same place to do it during a scan.

 

When looking for help from people you have never met, you need to be as clear as possible, especially for asking help on a device that has so very many ways to do a job.

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Joe Arseneau
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Original
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Re: Change DPI scan [Color C60]

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Hello,

 

Thanks for your reactivity.

It's mandatory to create a template for this ? Personnaly, i scan without the template ...

 

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Change DPI scan [Color C60]

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Select Advanced Settings > Resolution and change it

 

Capture.GIF

 

To change it by default go to the template in CWIS and change it there

 

2.GIF

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Joe Arseneau
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Original
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New Member

Change DPI scan [Color C60]

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Product Name: Other - specify product in post

Hello,

 

I have a Xerox Color C60 and i want to change the resolution (DPI) of scan.

 

Anyone can tell me how i can do that please ?

 

Thank you

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