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Georgiy
New Member
New Member
‎02-18-2021 04:54 AM

Change keyboard language not working on E-mail Address contact screen

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Product Name: VersaLink® B405 Multifunction Printer
Operating System: Windows 10 x64

Hi!

I need to enter contact name on the E-mail Address contact screen on Russian language. After the Russian language has selected the keyboard still in English. The same issue with other keyboard languages. 

I upgraded system firmware to the last versian 38.51.1. The issue not solved.

What I have done wrong? )) Thank you.

Regards,

GeorgiyScreenshot_20210218_123633_com.huawei.himovie.overseas.jpgScreenshot_20210218_123542_com.huawei.himovie.overseas.jpg

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CathyO-Xerox
Community Manager
Community Manager
‎02-23-2021 01:32 PM

Re: Change keyboard language not working on E-mail Address contact screen

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Hello Georgiy,

This may be something you need to go into the diagnostics to change or update. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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Georgiy
New Member
New Member
‎02-25-2021 07:49 AM

Re: Change keyboard language not working on E-mail Address contact screen

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The issue was on the firmware #385101_VL_B405

The issue solved on firmware the #385901_VL_B405

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