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DaveN New Member
New Member

Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

Operating System: Windows 10 x64

Setup has worked fine for a year. Today it fails with inscrutable "Invoke Link Failed" message instead of printing. Scanning to a file still works.

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5 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

Xerox makes a few different models, you have to specify what device you are talking about on the forum

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Joe
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DaveN New Member
New Member

Re: Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

Model is Documate 3220. Foolish forum software asks for this, then doesn't make it visible, yikes...
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

So the scanner has no issue, that message is displayed with the Nuance or Visioneer software?

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Joe
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DaveN New Member
New Member

Re: Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

The software is provided by Xerox. I have no idea which bit is producing the error message as it doesn't identify itself. But the XEROX SCANMATE 3220 FAILS TO PRINT. Hope I have made that clear...
Thanks,
Best Regards, Dave

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Clicking "Print" scans happily then fails with "Invoke Link Failed" dialog

But the Documate 3220 has no print or copy capability, it is scan only, which is why it is listed on Xeroxscanners.com

And they have their own support structure for issues with their products, including their own Knowledgebase.

Xerox in no way supports the scanners, Visioneer does

This forum is for Xerox sold devices, and we can only even begin to help if you can tell what is happening,ot just list a 3 word error without any relevant info as to where you read it from.

 

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Joe
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